Image by Annie Spratt
Questions?

1. HOW TO ORDER FLOWERS?

Go to our website www.botanika.rs, have a look at the great variety of bouquets, choose the right one and place an order! The ordering process is so simple that even children can do it, we have tested it on ours* :)

2. I LIKE THE BOUQUET ON THE WEBSITE, WHICH COSTS 3 000 RSD. CAN I ORDER THE SAME STYLE BOUQUET, BUT FOR 7 000 RSD?

Of course, you can! Please use the "Surprise Bouquet", write the name of a bouquet, choose the amount of money, and place your order. 

3. HOW FAST IS YOUR FLOWERS DELIVERY?

The speed limit in Belgrade is 80km/h. At the same time, there are areas limited to 30km/h, which strongly restricts our ability to deliver fast, as we respect the law. Therefore, for bouquets ordered before 1 pm, we guarantee delivery on the same day. If you place an order later, please check with us what is the possible delivery time. 

4. I ORDERED FLOWERS AS A GIFT. HOW DO I KNOW THAT THE ORDER HAS BEEN DELIVERED?

We send you a photo of your bouquet when it will be delivered.

5. DO YOU CALL THE RECIPIENT BEFORE YOU DELIVER THE FLOWERS?

There is nothing better than a surprise effect! But if you are worried about the health of the recipient, we can call in advance and agree on the delivery time. If you want to intrigue your recipient, we can keep your name a secret.

6. IS WHAT I SEE ON THE WEBSITE, WHAT I ACTUALLY GET?

We do our best to make a bouquet the same as on our website photo. However, some flowers grow only a few months per year in spite of our requests. Therefore our florists have to replace the flowers with other ones, that match the original by style and color.

7. WHAT ABOUT PRIVACY?

We are not gonna tell anybody**.

8. RETURN & REFUND POLICY

9. COOKIE PRIVACY POLICY

* no child was injured while testing

**Any information you provide (name, address, telephone, e-mail) will be kept strictly confidential.